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When a customer chooses to pay for an online order in advance or per invoice, the payment data is transferred via the plugin to Komfortkasse. Once the customer has paid, the payment is forwarded directly to the online shop. In the case of payment in advance, the merchants will deliver the order when they receive the "payment received" notice.
Certain industries still predominantly request to get paid in advance. Using Komfortkasse helps automate the payment process, by integrating with bank accounts, the online shops are informed directly of the status of the payment. Return transfers can be made with one click. After a pre-determine time, if no payment has been received, a payment reminder is automatically sent, or the order is canceled.
When an online shop sends an invoice by email and the customer pays by bank transfer, the incoming payment can be assigned directly. For this purpose, Komfortkasse uses either an account of the online shop or the integrated collection accounts of the company.
Komfortkasse offers a 100% assignment guarantee, which in some cases has to be carried out manually. Remittances can be done with one click. The dunning process for arrears payments is also automated, on request also by mail.