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Founded in 2012, EBANX processes payments for international businesses selling in Latin America. Its headquarters are located in Brazil.
EBANX facilitates cross-border payment for foreign companies selling in Latam. The payment gateway processes payment in Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Mexico and Peru. Merchants can sell in the local currency with having a local entity and receive their settlement in USD in their company’s country.
EBANX supports instalments payment, which helps make high-priced products and services to be more accessible to Latin Americans. The total amount due is split up into monthly payments which can fit into budgets of all sizes. Interest-free instalments can increase conversions. EBANX transfers the amount to the merchants all at once.
Offering a local payment experience to customers is crucial to successfully enter the complex Latin American market. Around a third of Latin Americans own a credit card, with only half of these enabling international payments. Local payment methods are therefore essential to reach 100% of the consumers.
Voucher payments are used for 30% of e-commerce purchases in Latin America. This payment method is trusted by consumers and chargeback free. Payment vouchers are part of the daily routine in Latam, particularly among the unbanked population. These usually function with a barcode, which the customer scans with its phone before paying the due amount cash at over 300 000 locations or via internet banking or their bank’s mobile app. Payment confirmation is generally received on the following business day. EBANX offers mobile-responsive vouchers, optimized barcodes, customized vouchers with the merchant’s logo and a geolocation of the nearest payment location for customers. Furthermore, EBANX Instant Pay allows for instant payment confirmation of vouchers paid through EBANX App.
In most Latin American countries, making online transfers through the Internet Banking page is a very popular payment option among customers who have a bank account. EBANX’s partnerships with the main Latin American banks allows for an optimal reach. The customer is seamlessly redirected from the checkout page to their bank’s payment page, and payment confirmation is received in under 3 hours after the purchase was completed.
The pricing model used by EBANX has no setup fee, no monthly fee, no gateway fee and no anti-fraud fee. The services are included for a transaction fee starting at 4,9% + 0,20 USD per confirmed payment. Merchants processing a higher volume pay lower rates.
EBANX processes payments for businesses of various industries, notably e-commerce, marketplaces, travel, leisure, tourism, SaaS and digital products & services. It caters to the need of many international companies, such as Alipay’s marketplace AliExpress, Spotify and Xsolla.